“I have an underlying health condition that sometimes requires me to go to the ER rather quickly, unexpectedly,” Scheiber said.Ī typical emergency room experience can take several hours. “Crossover’s CEO and co-founders were physicians and they were practicing clinical medicine and thought about if I as a physician was going to the doctor what would I want my experience to look like,” Odeleye said.Įmily Scheiber, a Human Resources Business Partner at Amazon’s Romulus Fulfilment Center, uses the centers for urgent care needs. Melanie Odeleye, the Physician Manager who oversees all three clinics, said the Crossover experience is designed with the member in mind. Avoiding those visits, and if we can avoid those visits just if we avoid a few of them, let’s say 100 a month, eventually that more than pays for what we’ve got going on around here,” Edwards added.ĭr. “That one hospital visit is multiple thousands of dollars for the insured. The clinics, while not huge in square footage, offer a wide variety of healthcare including primary care visits, physical therapy, chiropractic, mental health and health coaches. This type of Crossover clinic got started on the West Coast with Apple and Facebook. We have visit fees ($45 or $55) and that’s it,” said Jessica Pawl, regional public relations manager for Amazon.Ĭrossover Health, which has been in business since 2010 in other states, is working with Amazon in southeast Michigan. “We are able to provide care in a different way because we basically have eliminated the insurance company from the relationship. Instead the clinics work in conjunction with those plans. These clinics do not replace typical healthcare insurance, which is available to employees. The pilot program is the first of its kind in the state with offices in Royal Oak, Brownstown Township and Westland.
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